Refund policy

REFUNDS OR EXCHANGES MUST BE MADE WITHIN 30 DAYS OF RECEIPT OF ITEM(S). NO RETURNS OR EXCHANGES ON JEWELRY OR ANY CUSTOM ITEMS. **Buyer is responsible for shipping return fee.

No refunds or exchanges on Clearance Items.

Returning Damaged/Defective Items
In cases of damage or defect, we can quickly arrange replacement if you provide a digital image of the damage or defect along with a clear description of the problem and preferred action (replacement, refund or credit) in an email to our customer support team. In most cases, action can be taken as soon as we have this evidence from you. If the damage / defect cannot be verified over the phone or via email contact, the item may be required to return to manufacturer for inspection. We’ll then contact you with our next course of action.